Frequently Asked Questions
Q. Does Cincinnati Time offer systems that will run on my network?
A. Yes. These systems are purchased and run on your servers, communicating through your network.
Q. Does Cincinnati Time offer systems that are available through an Internet connection?
A. Yes. These systems are hosted in our data center and rented monthly. The "purchase" or "rent" option is determined by which method your business is most comfortable with.
Q. What is Cloud Computing and do you offer solutions that use it?
A. The term comes from the way the Internet is represented on flow charts and in diagrams, as a cloud. The most accurate and simplest definition we have found was written by Lewis Cunningham, a Data Architect and frequent technology blogger:
Cloud computing is using the internet to access someone else's software running on someone else's hardware in someone else's data center while paying only for what you use.
This is the method we use to deliver our Software as a Service (SaaS) solutions.
Q. Does Cincinnati Time Systems have a system that will interface with my payroll software?
A. Cincinnati Time Systems' solutions have interfaces to over 200 payroll software and service providers. If you use an industry specific product, a custom interface can be created.
Q. If we change our payroll provider/software, can Cincinnati Time Systems provide an interface for my new payroll company?
A. If your new payroll provider is on our list of standard interfaces, the interface can be easily changed. If it is a new or non-standard interface, we will work with you to determine if an existing interface can be modified or if a new interface must be created.
Q. We currently use a card or keyfob to enter our locked facility. Can we have our employees use that card / keyfob to clock in/out with?
A. Our client list includes many organizations that utilize an existing "Access" card for entry. In most cases, we can program our readers to accept your card or keyfob, thus making them a "dual-purpose" item.
Q. Does Cincinnati Time Systems have a system that allows my employees to punch IN/Out at their PC's using a Web Browser and the Internet?
A. Yes. Employees can record punches - and have access to timesheets, schedules, work history, paid-time-off balances and electronically request paid-time-off from their PC. By completing a Needs Analysis, we can examine your specific environment and help recommend the best method to fulfill your specific needs.
Q. I hear a lot of talk about biometric clocks? How reliable are they? Do you carry these items?
A. We also provide a biometric fingerscan reader. The NT6500 Kiosk Reader combines biometric technology with a touch screen that provides employees with unbelievable self-service options. This reader operates with "Push Technology" – sending punches and employee requests immediately to the database. Employees may view punch history, schedules, point totals, paid-time-off balances, request paid-time-off and receive personal or public messages at the device. You can find more information by visiting the Employee Gateway section of our website.
Q. Are your readers updating the database in "real-time"?
We have a variety of data collection devices. Some readers "collect and are polled" by the software. The polling process can occur on any frequency. "Push clocks" - like the NT6500 Kiosk Reader and others - communicate in real time. Please visit our Employee Gateway section of the website for more information.
Q. If I lose electric, do I lose my punches?
A. No. All readers have memory that protects the punches. When the power is restored the punches can be updated to the database. A battery back-up module can also be added to most terminals to extend the time that the reader will operate and continue to accept punches when electrical power is not available.
Q. My company is large enough that we have people who take FMLA. Can I track this in the system?
A. Yes. FMLA can be configured as an earnings or "pay-code" and time can be recorded against it in the employee time sheet. A report can be produced to show the date and the amount of FMLA time taken.
Q. What kinds of security exist?
A. There are multiple levels and types of security within each software product.
Q. My company tracks employee attendance violations with an Attendance Point System. Can your systems do this?
A. Yes. Cincinnati Time Systems' products can track "points" associated with a variety of attendance violations - tardy, absent, long meals, early departures, etc. The Point System Module is very flexible in terms of how points are assigned and when they "roll-off." Point total reports are available and documentation letters at the various stages of discipline can be produced in the system.
Q. We use several temporary employees. Can they use the system? And can I produce reports just for them?
A. Temporary employees can use the system. They can be set up in a variety of ways - most often by creating a separate department, division, position...etc., assignment just for them which then will allow for targeting reports just for their hours. They can be excluded from the payroll interface transfer and terminated or changed to full-time employment at anytime.
